DoNotPay

What is DoNotPay?

DoNotPay is an American company founded in 2015 by Joshua Browder, offering an AI-driven 'robot lawyer' service designed to empower consumers by simplifying legal and bureaucratic tasks. The platform uses artificial intelligence to assist users in contesting parking tickets, canceling subscriptions, and seeking refunds, aiming to level the playing field against large corporations. It provides automated tools to generate legal documents, negotiate bills, and handle consumer rights issues, making legal services more accessible. While not a law firm, DoNotPay offers affordable solutions for common legal challenges in the U.S. and U.K. The service has faced criticism for misleading claims about its AI capabilities, resulting in a 2024 FTC fine, but it remains a popular tool for consumer advocacy.

DoNotPay's Core Features

• Fights corporations by generating and mailing complaint letters to resolve disputes and secure compensation.
• Cancels unwanted subscriptions automatically, helping users avoid recurring charges.
• Provides a Free Trial Card, a virtual credit card to sign up for free trials without risk of automatic charges.
• Negotiates lower rates on medical, utility, and cell phone bills by analyzing and contesting charges.
• Locates unclaimed funds, such as uncashed checks or forgotten dividends, and assists in claiming them.
• Appeals parking and traffic tickets by guiding users through the process with tailored legal documents.
• Creates burner phone numbers to protect user privacy during online registrations.
• Assists with government paperwork, such as FOIA requests and DMV appointment scheduling, to reduce bureaucratic hurdles.