VoxDeck

What is VoxDeck?

VoxDeck is an AI-driven SaaS platform designed to help sales teams optimize their performance by transcribing and analyzing customer conversations. Its mission is to transform raw call data into valuable insights, enabling users to identify strengths, weaknesses, and opportunities in their sales processes. The platform serves businesses by automating the review of calls, extracting key metrics like talk-to-listen ratios, sentiment analysis, and objection handling, which saves time and improves coaching. It solves problems such as manual call reviews and inconsistent sales training by providing data-backed recommendations and integrations with CRM systems. Overall, VoxDeck empowers revenue teams to close more deals through intelligent, AI-enhanced conversation analysis.

VoxDeck's Core Features

• AI-powered transcription automatically converts audio calls into accurate text, ensuring no details are missed during reviews.
• Conversation analytics provide insights like sentiment detection and keyword tracking to evaluate call effectiveness and customer engagement.
• Customizable scorecards allow teams to assess calls based on specific criteria, helping to standardize sales performance evaluations.
• Real-time coaching tools offer instant feedback and suggestions during live calls to improve outcomes on the spot.
• Integration with popular CRM platforms like Salesforce enables seamless data syncing and enhanced pipeline management.
• Deal intelligence extracts key risks and opportunities from conversations, aiding in better forecasting and strategy.
• Team performance dashboards visualize metrics and trends, facilitating data-driven decisions and training.
• Searchable call library makes it easy to find and reference past conversations for compliance or training purposes.
• Automated summaries generate concise overviews of calls, reducing the time needed for manual note-taking.
• Competitor mention tracking alerts teams to discussions about rivals, providing competitive intelligence.